News Analysis: A Major World Insurance Company is allegedly having its fine reputation tainted by Irate Clients who say they are NOT collecting Funds from their Legitimate Claims of one of its Units. It appears that an impending Marketing Nightmare is unfolding due the Unit refusing to pay Claims by Insureds.
Many people around the world, who follow International Insurance Matters, think that only the Foolhardy would deny Claim Satisfaction of Clients.
Good Management of any Business (Insurance or otherwise) is Pro-Active Management; anything less is effete.
Great Reputations are difficult to Build, but very easy to Destroy.
Reality.
Reference: http://kashmirobserver.net/news/business/protest-against-insurance-company-dodging-clients